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Recruitment, Interviewing and Selection
- Train you managers to make better
informed recruitment decisions through structured interviewing and
selection techniques
- Reduce the risk of making poor recruitment
decisions with the associated costs and business disruption
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Performance Management and Performance
Appraisal
- Ensure active and supportive management of
individual performance
- Motivate staff through performance
appraisals
- Improve business performance through
effective performance management
- Empower managers and their staff
- Overcome persistent poor performance
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Feedback Skills
- Help managers become more confident in
giving their staff regular feedback, positive and negative
- An essential skill for the effective
manager
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Employment Law
- Train your managers to operate within the
framework of the law
- Operate to best practice principles for
the best interests of your business and your employees
- Avoid the risks of contravening employment
law through ignorance
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Bullying and Harassment in the Workplace
- Ensure your managers and staff understand
their obligations and rights at work
- Help to reinforce a positive, cooperative
and motivating culture in your organisation
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Disciplinary and Poor Performance Issues
- Give your managers the confidence to
handle potentially business damaging situations effectively
- Motivate your good performers by being
seen to effectively manage poor performance
- Be seen to be consistent in the way in
which the disciplinary procedures are applied
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Handling Difficult People and Difficult
Situations
- Give your managers the confidence to
handle potentially business damaging situations effectively
- Learn how to manage difficult situations
quickly and before they escalate
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Managing Absence and Attendance
- Help managers to understand how to
assertively handle absence within best practice employment law
principles
- Reduce the risks to the business caused by
unacceptable levels of absence
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